Privacy Policy

Privacy Policy

Metamorphosis Coaching, Consulting & Training (Metamorphosis CCT)

Last Updated: October 9, 2026

1. Introduction

At Metamorphosis Coaching, Consulting & Training (Metamorphosis CCT), we value your privacy and take the protection of your personal information seriously.

This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, communicate with us, or participate in our services.

Our website is located at https://metamorphosiscct.com.

By using our website, you acknowledge the information practices described in this policy. Where required by law, we will obtain your consent for specific activities.

2. Information We Collect

We may collect personal information when you interact with our website or services.

Information you provide directly may include:

  • Your name and contact information.

  • Your email address and telephone number.

  • Your business name, position, or professional information.

  • Information submitted through contact forms or surveys.

  • Registration information for coaching, consulting, or training programs.

  • Responses to assessments or questionnaires.

  • Billing and transaction information.

  • Information you voluntarily provide during communications with us.

Information collected automatically may include:

  • Internet Protocol (IP) address.

  • Browser type and device information.

  • Operating system.

  • Pages visited and time spent on our website.

  • Referring websites.

  • Website usage and interaction data.

  • Cookie and analytics information.

We collect information needed to operate our business, provide services, communicate with clients, and improve the website experience.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests.

  • Provide coaching, consulting, and training services.

  • Schedule appointments and send confirmations.

  • Process registrations and transactions.

  • Deliver purchased products or services.

  • Communicate about programs and events.

  • Provide customer service and technical support.

  • Improve our website, services, and educational resources.

  • Send promotional communications where permitted by law.

  • Maintain business records.

  • Protect our systems and prevent fraudulent activity.

  • Comply with applicable legal obligations.

We use personal information for legitimate business purposes and other purposes disclosed when the information is collected.

4. Coaching, Training, Surveys, and Assessments

Our services may include leadership development, behavioral assessments, communication training, coaching, and organizational consulting.

When you participate in these services, we may collect information relevant to your participation.

This information may include assessment responses, professional goals, workplace experiences, feedback, and other information you choose to provide.

We use this information to deliver services, support learning, develop recommendations, and improve our programs.

Some programs may involve reporting information to an organizational client, such as an employer sponsoring training or assessments.

When such reporting occurs, the information shared will depend on the nature of the program, applicable agreements, participant notices, and legal requirements.

We encourage participants to avoid submitting unnecessary sensitive personal information through general website forms.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality and understand visitor activity.

Cookies are small files stored on your device that may help websites remember preferences and improve functionality.

Depending on the services enabled on our website, cookies or similar technologies may be used to:

  • Maintain website functionality.

  • Remember visitor preferences.

  • Analyze website traffic.

  • Measure visitor interactions.

  • Improve website performance.

  • Support advertising and marketing measurement.

Some third-party service providers may also collect information through cookies, pixels, or similar technologies.

You can manage cookies through your browser settings and any cookie preference tools available on our website.

Disabling certain cookies may affect website functionality.

Where required by applicable law, we will request consent before using nonessential cookies or tracking technologies.

6. How We Share Information

We may share personal information with trusted service providers when necessary to operate our business and deliver requested services.

These providers may include companies supporting:

  • Website hosting and security.

  • Customer relationship management.

  • Email and SMS communications.

  • Appointment scheduling.

  • Payment processing.

  • Online forms and surveys.

  • Training and assessment delivery.

  • Website analytics and marketing.

  • Administrative and technical services.

These providers may process information on our behalf or under their own applicable privacy terms, depending on the service.

We may also disclose information:

  • When required by applicable law.

  • In response to valid legal requests.

  • To protect our legal rights or the safety of others.

  • To investigate suspected fraud or security incidents.

  • As part of a business restructuring, merger, or transfer of business assets, where legally permitted.

  • With your direction or consent.

We do not share mobile opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.

We do not sell SMS opt-in consent information.

Any other sharing of personal information for advertising or marketing purposes will be disclosed and handled in accordance with applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.

Retention periods may depend on:

  • The services provided.

  • The nature of our business relationship.

  • Contractual obligations.

  • Applicable legal requirements.

  • Financial and tax recordkeeping requirements.

  • Security, fraud prevention, and dispute resolution needs.

When information is no longer needed, we take reasonable steps to delete, deidentify, or securely dispose of it, subject to applicable legal and operational requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, and loss.

These measures may include secure website connections, access controls, security monitoring, and safeguards provided by our technology partners.

Although we work to protect the information entrusted to us, no website, electronic storage system, or online transmission method can be guaranteed completely secure.

We encourage visitors and clients to use appropriate security practices when communicating or sharing information online.

If we become aware of a security incident involving personal information, we will evaluate the incident and provide notifications as required by applicable law.

9. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Withdraw consent for certain uses of information.

  • Opt out of marketing communications.

  • Request information about certain data-sharing practices.

  • Exercise other rights available under applicable law.

Some requests may be subject to legal exceptions or identity verification requirements.

To submit a privacy request, contact:

Email: contact@metamorphosiscct.com

Phone: 218-428-9501

We will review and respond to privacy requests as required by applicable law.

10. Email Communications

We may send emails related to inquiries, appointments, training programs, purchases, and ongoing business relationships.

If you subscribe to marketing communications, we may also send information about upcoming programs, educational resources, events, and special offers.

You may unsubscribe from promotional emails by selecting the unsubscribe link included in those messages or by contacting us directly.

Unsubscribing from promotional communications may not prevent essential service-related messages, including appointment updates, transaction confirmations, or other necessary business communications.

11. SMS and Text Messaging Terms

Metamorphosis CCT may offer text messaging communications to individuals who choose to receive them.

Consent to Receive SMS Messages

When you provide your telephone number and affirmatively opt in to receive text messages, you consent to receive messages from Metamorphosis CCT consistent with the consent you provide.

Consent to receive marketing text messages is not a condition of purchasing products or services.

We do not share SMS opt-in consent information with third parties or affiliates for their own marketing purposes.

Types of SMS Communications

Depending on your relationship with Metamorphosis CCT and the consent you provide, messages may include:

  • Appointment reminders and confirmations.

  • Scheduling updates.

  • Coaching or training program communications.

  • Registration information.

  • Customer service responses.

  • Invoice and payment notifications.

  • Event reminders.

  • Promotional offers and program announcements, where separately authorized.

  • Employment-related updates for individuals who apply for positions.

Message Frequency

Message frequency varies depending on your participation, subscriptions, and interactions with our services.

You may receive recurring messages when you enroll in an ongoing messaging program.

Message and Data Rates

Message and data rates may apply according to your mobile carrier and service plan.

Metamorphosis CCT is not responsible for charges imposed by your mobile carrier.

How to Opt In

You may opt in by submitting your telephone number through an approved website form, registration process, or another consent method provided by Metamorphosis CCT.

Where required, we obtain separate express consent for marketing text messages.

How to Opt Out

You may stop receiving text messages at any time by replying:

STOP

You will no longer receive messages from the applicable messaging program unless you provide new consent, except for any confirmation or other messages permitted by law.

How to Get Help

Reply:

HELP

You may also contact us at:

Email: contact@metamorphosiscct.com

Phone/Text: 218-428-9501

SMS Privacy

We use telephone numbers and related messaging information to provide requested communications, manage messaging preferences, maintain consent records, and support our services.

Mobile opt-in information and consent are not shared with third parties or affiliates for their marketing or promotional purposes.

We may use messaging service providers to deliver communications on our behalf.

12. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by other organizations.

These third-party services may have their own privacy policies and information-handling practices.

Metamorphosis CCT does not control the privacy practices of independent third parties.

We encourage you to review the privacy policies of external websites before submitting personal information.

13. Children’s Privacy

Our website and services are primarily intended for adults and professional audiences.

We do not knowingly collect personal information directly from children under the age of 13 through our general website without any consent required by applicable law.

If we discover that personal information was collected from a child in a manner inconsistent with applicable law, we will take appropriate steps to address the issue.

Parents or guardians with concerns may contact us using the information below.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business operations, technology, or legal obligations.

When changes are made, we will update the revision date at the top of this page.

Additional notice or consent will be provided when required by applicable law.

We encourage visitors to review this policy periodically to stay informed about our privacy practices.

15. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or our handling of personal information, please contact us.

Metamorphosis Coaching, Consulting & Training

5907 Cant Road
Duluth, MN 55804

Email: contact@metamorphosiscct.com

Phone: 218-428-9501

Website: https://metamorphosiscct.com

We are committed to handling personal information responsibly and responding to privacy-related concerns appropriately.