HOT TOPICS FOR 2024-2025
Michael & Nikki inspire audiences with humor and relatable experiences while delivering practical, immediately applicable insights. Participants call them an engaging, dynamic duo which is why businesses and meeting planners come back again and again. Michael & Nicole are available to speak at your next event, either at your venue or remotely.
Leadership Mindsets
THE 10 BEHAVIORS THAT MOTIVATE AND ENGAGE YOUR TEAM
This session will review the leadership mindsets and behaviors necessary to effectively motivate and engage your team. Special emphasis will be on ten proven behaviors that link to Gallup's Q12 employee engagement survey.
Learning Topics:
- Discover the #1 leadership oversight that kills engagement
- Find out the 10 proven keys that motivate your team
- Understand how these 10 behaviors either derail or propel your leadership
Mindset Matters
DOES YOURS PROPEL YOU INTO GREATNESS OR LIMIT YOUR POTENTIAL?
In business we often focus on profit & loss statements, day to day business practices and dealing with staff or customers. However, one of the biggest contributors to our personal and professional success -- and our ability to preserver comes from our mindset! This seemingly small fact is what can limit us from achieving our potential or propel us to greater heights.
Learning Topics:
- Discover the difference between a limiting belief, fixed, and growth mindset
- Understand certain trigger events that reveal hidden mindsets
- Uncover some mindsets that have been limiting you
- Find out common mindset misunderstandings
The WOW Experience
CREATE RAVING FANS BY DOING THE LITTLE THINGS THAT MAKE A BIG DIFFERENCE
To create WOW experiences you must be unapologetically devoted to excellence and simply refuse to accept or celebrate mediocre performance in any way. This session will review the small details that can make a 5-star experience time and again for your customers. Special emphasis will be placed on proven techniques and processes used by Air BNB super hosts worldwide.
Learning Topics:
- Uncover the common pitfalls to 5-star service
- Discover simple strategies that elevate customer experiences
- Find several tips to improve a customer’s experience
Mastering Emotional Intelligence (EQ)
THE #1 PREDATOR OF SUCCESS
Whether we are aware of them or not, emotions surface in everything we think, do, and say each day. Awareness of our own emotions and tendencies (Self-Awareness), open doors for us to manage ourselves more effectively (Self- Management) by making better decisions, and responding to challenges productively and proactively. Awareness of the emotions in other people (Social Awareness), including unspoken cues, enables us to influence others and build and deepen relationships more effectively (Relationship Management). People who increase their EQ skills increase their ability to communicate effectively, make good decisions, handle conflict, be a team player, respond to change well, handle stress better, and provide top-notch customer service.
Learning Topics:
- Discover Key EQ Concepts
- Observe EQ Skills In Action
- Understand The Business Case For EQ
OTHER LUNCH N LEARN TOPICS
Topics
- Everyone Communicates, Few Connect. Whether you are a great connector or need some work this talk will stretch you to grow. Find out why some communicate and connect effectively while others fail. Everyone can learn the art of connecting and it is the fastest way to increase your leadership ability.
- LEAD WELL. Relevant. Real. Inspiring. Principles that supercharge your leadership.
- Integrity
- The 6 P’s of Presenting With Style
- High Performance Habits
John Maxwell Leadership Lunch N Learns:
- Every Communicates, Few Connect
- Intentional Living
- 5 Levels of Leadership
- Leadership Gold
- Put Your Dream To The Test
- Becoming a Person of Influence
- 15 Invaluable Laws of Growth
- How To Be A REAL Success
- Sometimes You Win, Sometimes You Learn
- Developing the Leaders Around You
- Today Matters
- Good Leaders Ask Great Questions